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          u What is Nursing Informatics?  ANA Definition  & Nursing Informatics Job descriptions

 

                 u HIMSS Nursing Informatics 101 pdf
ANIA often gets emails from nurses asking "How do I get into Nursing Informatics?"  We thought it would be interesting to run some of our members stories as to how they "fell in accidentally", "jumped in willingly" or "got pushed into" Nursing Informatics...

We will be posting more stories...so check back and check out some tips

Stories

 

Technology grew fast late in the tech boom, providing many new ways of doing old things, and clearly stepping into everyone’s future.  After 17 years at the bedside working in critical care, surgery and emergency room nursing, it was time for a change.  Leaving a steady job was a bold step.  Heading back to college, to study computer science, was one of the best things I’ve ever done.

 

One year of coursework, with a good set of fundamentals in computer science, programming, and multiple applications, provided the groundwork needed to step into a nursing informatics role.  After a few years of informatics work the next logical step was to take the ANCC Board Certification in Informatics.  By now the concept of working with new information had become routine.  The logical next step after that was to complete training and obtain a certification in Project Management from the Project Management Institute. (pmi.org) 

 

Currently my work revolves around deploying multi-interfaced/integrated applications in healthcare systems large and small.  Nurses helping nurses to gently move into the future, while safe guarding the practice elements we hold dear, re-thinking old work flows, shaking out antiquated work arounds and helping nursing gather the tools to better manage patient care and provide a framework for fiscal accountability.  Without nurses in the process, we can not chart the course of what our practice will look like in the future.

 

Elsa Nervik RN, BSN BC, PMP

Project Manager – Resource Management Group

McKesson Provider Technologies

My interest in computers started with the introduction of personal computers in the ‘80’s when I bought my first PC which was a Timex/Sinclair and consisted of a touch-pad keyboard containing a Motorola processor.  The “hard” drive was a cassette tape recorder and it had to be connected to a 14” B/W TV which served as the monitor.  The Timex/Sinclair was made by Sinclair in England and sold by Timex in the USA.  It did not do any graphics or internet, but I thought it was the greatest invention I had seen. The first game I played on it was ‘ZORK’.

 

My interest in healthcare informatics began when I started working for the Department of Veterans Affairs, Veterans Health Administration (VHA) as a staff nurse in 1983.  The VHA was using Decentralized Hospital Computer Program (DHCP) at that time which was used in most ancillary departments such as Lab/Path, Nutrition, Surgery, etc.  I was evening charge nurse on a post- op Cardio-Thoracic surgery and telemetry unit when I was asked to be project manager for electronic progress notes on my unit which was the first unit to be 100% converted from paper notes to the electronic notes in the shortest time.

 

When VHA started to implement our Computerized Patient Record System (CPRS), I was asked to be a Clinical Applications Coordinator for Nursing Service and was on the IT team that set-up CPRS and taught the clinical staff how to use the new system.  I was then asked to be Project Manager for our BCMA computerized system.  I am now in the Education Department teaching the clinical applications to nursing staff and student nurses, webmaster of our education web page, administrator of our online learning management system, administrator of our CU/CEU tracking system, and education affiliations coordinator.

 

Eugene W Bowers, RN, MN.

Instructor, VALOR Program Director.
Education Affiliations Coordinator.
Quality Management, Education and Development Service.
Eastern Colorado Health Care System, Veterans Health Administration, Department of Veterans Affairs

 

My name is Doris Ross, RN, BSN, CPAN. I am a Clinical Informatics Nurse Specialist in the Kettering Health Network, KetteringOhio. The Clinical Informatics department is under Professional Development of Nursing. This department is fairly new as it was developed a couple of years ago.

I have been in nursing for thirty+ years. I was a unit based educator at my hospital for approximately eight years. I worked general medical-surgical nursing for one year and transferred to a Surgical Intensive Care Unit for nine years and was a Post Anesthesia Care Unit nurse for twenty years before becoming a Nurse Informatist. During the time I was in SICU, I developed an interest and curiosity in technology. We worked with monitors, circo-electric beds, reviewed CT scans, performed peritoneal dialysis, and generally spent as much time learning as we did patient care. This was further developed in the PACU as I dealt with post open heart patients, craniotomies, and other breaking technology in the surgery department.

As I worked on unit education, my experience with computers grew. When I saw the job opportunity in my network, I went for it and am ever learning as I go. I am now in a Master’s program at Wright State University and hope to become certified in Nursing Informatics after I graduate. I have found to be a Clinical Informatics Nurse Specialist one needs to have an insatiable appetite to be continually educated and learning. I love my new job and would recommend this job to anyone.

 

Doris Ross, BSN, RN, CPAN

Kettering Hospital

Clinical Informatics Nurse Specialist

 

I have been a VA nurse for 21 years (as of June 2, 2007).  I have always liked the computer and always wanted to combine my nursing skills with the computer field. I got started in Informatics Nursing in 1994 although at that time I did not know what it was called.  I used to always ask questions about our computer applications and how to use them.  After someone told me I would go and show others how to do what I had just learned.  Soon I began to read the manuals pertaining to the different electronic devices and monitoring systems on the unit and I started to create “how to guides” for the nurses to use on the units.  I became the expert on the software and electronic devices for the unit and everyone began to ask me to help them. 

 

One year there was a conference for the VA Staff to attend to view the upcoming Computerized Patient Record System (CPRS).  This is the electronic medical record created for the VA and used by all VA’s which was scheduled to be released to field in the near future.  I was invited to attend the conference and after that I was hooked.  I wanted to know everything about our computer system. 

 

In 1998 a position became available for a registered nurse to work in IT who has skills using the computer.  I and 100 other nurses applied for the job, but because I had a very strong computer background by then and I had already demonstrated my ability to teach, create handouts and modify software I was selected for the job which I currently hold.  It has been almost 10 years since I got this job and everyday is like a new day for me.  I am as excited as I was the first day I came to this department.  I can not ever imagine doing another type of nursing job.  Informatics in Nursing is the present and the future and I am so happy to be a part of all the technology.

 

I discovered ANIA a few years ago.  I was so amazed to see other nurses doing what I am doing.  I think ANIA is a great networking tool for nurses to utilize and I plan on becoming more involved the group and I am truly grateful for all the hard work others who have gone before me have done to provide this fantastic organization for Informatics Nurses.  Way to go ANIA!

 

Theresa Miller, RN, MCL, CAC

VA Long Beach Healthcare System

 

 

Nursing Informatics was not something that I set out to become involved in.  I work for a home care agency, and took a job as an assistant to the supervisor of a team of nurses.  Part of my job was to track the nurses and their patients, which I decided to do using an Excel spreadsheet.  This was in 1999 or so, and while the supervisors had desktop computers, they used them only to check home health aide schedules, if at all.  My conversion of hand-written data into Excel was seen as daring by many.  I was new to Excel, but because the data still existed on paper, I had no fear; I taught myself many facets of Excel.

About a year later, the agency was preparing to implement a point-of-care system for the first time.  Administration had noted my lack of intimidation related to use of computers, and tapped me to be in charge of the project.  I have been working in informatics ever since, currently selecting a replacement point-of-care software product and preparing for implementation.  I am signed up to attend the pre-conference "Healthcare Information Technology Project Management" at the upcoming Summer Institute in Nursing Informatics, which will be my first formal class in Nursing Informatics.

 

Robert E. Morehouse RN MS

Clinical Systems Coordinator

Visiting Nurse & Health Services of Connecticut

 

We have a computer system in our OR that includes scheduling, billing, and now computerized charting. When the latter was introduced into the OR, there was much resistance and not enough positive support. I was very eager about this, a quick learner, and have good rapport with the staff. Management recognized this and assigned me to be the trainer and support person for computerized charting. Shortly after, our system administrator accepted another position and I was offered his. My advice is to be eager to get involved in anything computerized - even if it means volunteering your own time. Work on a certificate or degreed program in informatics. Also, look into internships at places like the VHA.That's a great way to learn and make connections.

 

Chris Wyrwas

 

 

Hello from Alaska,

 
My start in Nursing Informatics was by default.  A year after we went live with our nursing documentation, our super user left.  Because I new how to reboot a computer, I was selected as her replacement.  I set out to learn as much as I could and over a period of 5 years, remained the super user.  Two years ago the position for Nursing Informatics Specialist became vacant.  After much thought and encouragement by the former Specialist and our CNO at that time, I bit the bullet and made the switch into this field.  It has been two years since I have taken the position and I could not be more thrilled with the position.  Just taking that step into a largely unknown field was huge, but I considered it a once in a lifetime opportunity, I have never regretted the move.

 

Pat Wierzbicki RN
Nursing Informatics
Mat-Su Regional Medical Center

 

I have been an ICU nurse for 26 years in my hospital . I did ICU middle level  management for the last 16 yrs but continued to do direct patient care all the time. When we had to build our Critical Care Documentation they needed a nurse who was clinically strong to configure and customize the data base of the ICU electronic documentation. I was selected to be that person. I  did the customization, testing and training of all the nurses with 2 other ICU nurses. We involved our IT analysts very minimally. Proud to say we implemented the project with no major issues and very little minor issues. Short to say we had a flawless implementation done by the nurses. I basically maintained the system since then. When our Informatics Nurse left I applied for the position. I got the job and I continue to work some hours in the ICU so I can have a first hand feel of the needs and challenges of the ICU nurse.  This is my 3rd year in the job and of course I have more projects now to implement. I feel that my biggest asset is that I know the hospital pretty well that I am better able to deliver the service.

 

Eva Layson RN
Informatics Nurse
Howard University Hospital

 

I started in Nursing Informatics as a night nurse in Orthopedics offering to assist in the implementation of a clinical documentation system at my hospital.  The system to be implemented was one I had previously used as a Tech, Student Nurse and as an RN. I had been involved on an informal level at the previous institution. I guess it helped that I was there almost 7 days a week between school and working. My current position and team has evolved from leadership’s vision of nurses being part of the design and implementation of the new system. I work for Nursing Administration and collaborate with Information Systems who are the technical experts. I am one of the builders of the actual documentation. I attended classes offered by the vendor in Colorado and Texas.

 

Irene Berger RN BSN

Nursing Informatics

Centegra Health System

 

My story is one of blessings and God’s timing.  At a point in my life where I thought I would have to leave hospital nursing, I was asked by our director to “help write procedures” for nurses using computers.  My comment to her was, “I don’t know anything about computers.” The response back was “they’ll teach you” (they being a consultant team brought to our hospital to assist with computer implementations).  That was in 1985, so the rest is indeed history.  What I did then had little to do with procedures, but much to do with embracing technology in healthcare.  I learned that I was taking care of the nurses and other departmental staff learning about computers, I was not a “computer” nurse.  I was then, and am still, in the healing profession, as a nurse who cares about the patients and the caregivers.  My responsibilities are to provide for those in need; I just do this from a different arena.

 

Sandi Gammon Layell, RN

Clinical Informatics Specialist

Here is my story!  I was a nurse for about 25 years in various capacities, the most recent one being a case manager. The software application we used for case management & quality was the catalyst for my present position. The RN who was our system administrator for that software, and our overall computer expert was leaving to take another position. I was interested in computers and this software in particular and applied for her position. Since our Director wanted someone with nursing and case management background, plus familiarity with the application and the department, I was chosen.  Even without the IS background.  For the past 4 1/2 years, all of my IS/computer skills have been self-taught as I worked as the system administrator for this one application. It was a huge learning curve. Case Management eventually split from the rest of the department (Infection Control, Registries, Compliance/Regulatory) and we became known as Patient Safety & ! Quality .  I went with that group and am the system administrator for all the other applications used in our safety and quality department. I work closely with our IS staff and ask a lot of questions and read what I can.  I believe the desire to utilize our case management/quality application to its fullest potential has motivated me to understand the workings of relational databases, trouble shooting interface problems, etc.  I am also very interested in getting meaningful data out our various applications/.  That has led to classes on Crystal reporting, InfoMaker reporting and other reporting tools unique to each software application.  I am attending the Summer Institute in Nursing Informatics at Univ. of Maryland and will take the NI certification exam as soon as I have met the requirements for continuing education.
 
Karen Goff
Senior Application Analyst
I fell into to informatics accidentally. I was working as a nursing manager at a time when our facility was converting from mostly paper to an electronic system. It so happened that I needed a break from the bedside so I joined the team for the development and implementation. I was hooked. There were multiple hospitals in the corporation and I assisted with many of them to become electronic. After that, I joined a consulting firm and have been going full steam ever since. Also, I have since received my Bachelors degree in informatics. It was a wonderful choice for me.
 
Nancy Ragsdale, RN MSN
Senior Nursing Consultant
MEDITECH
My personal adventure into nursing informatics started in the early 80's when I was a staff nurse in rehab.  I was always curious about streamlining communications between departments without using the phone and became involved with our hospital committee on quality assurance which invited an IT staff member intermittently.    We looked at improving turn around time on radiology and lab orders and found we had an unexplored best tool, Tandem.   By working with IT, we developed the first order entry "email gram" to these depts.   We set up log-ins for all unit secretaries and nurses to access a special menu for these departments and so it was launched.   Later in the 80's my hospital ventured into searching for a computer information system to advance order entry and documentation.    Over about 6 months we looked at various systems and chose the TDS E7000.   Once the contracts were signed, IT solicited open positions for about 6 nurses to help install the system.   I applied and was hired as a level I systems analyst.  I received intensive training on E7000 programming by the vendor and on the job training in the concepts and application of systems analysis which began my career in nursing informatics.

 

Darlene Porter RN, BSN
Nursing Informatics Specialist

I started in Nursing Informatics as a night nurse in Orthopedics offering to assist in the implementation of a clinical documentation system at my hospital.  The system to be implemented was one I had previously used as a Tech, Student Nurse and as an RN. I had been involved on an informal level at the previous institution. I guess it helped that I was there almost 7 days a week between school and working. My current position and team has evolved from leadership’s vision of nurses being part of the design and implementation of the new system. I work for Nursing Administration and collaborate with Information Systems who are the technical experts. I am one of the builders of the actual documentation. I attended classes offered by the vendor in Colorado and Texas.

 

Irene Berger RN BSN

Nursing Informatics

Centegra Health System

 

I am a diploma trained RN – back in the stone ages – and some of you may not even know what a diploma prepared RN is any more.  But at any rate, that may tell the rest of you just how long I have been a nurse.  I started my career, much to my disbelief, working nights in a 5 bed Critical Care Unit in a 150 bed Catholic hospital.  The hospital was just opening its very first CCU and the Director of Nurses called me to her office (boy was I scared – a GN being called to the Director’s office) asked if I would be interested in working in the new unit.  She told me that the best nurses they got were the ones that graduated from my school – do you think I had gullible on my forehead?  Well it worked and I fell hook, line and sinker for it and as a GN, I started my career in Critical Care. 

For the next 30 years, I worked as staff nurse in Critical Care, charge nurse in Critical Care, Assistant Head Nurse, Head Nurse of Critical Care and just for fun, one year I did staff education.

Needless to say, during all those years, there were many times that I experienced burn out episodes, usually short lived.  We worked mostly 12 hour shifts and on my 4 and 7 day stretches off, I would make the most of downloading myself and getting distressed.

But my age was advancing, difficult though that was to admit; I felt the need to look for a new door to open.  I was also more concerned about not being able to keep up the pace in a Critical Care Unit any longer, so I asked for a new door to open, and Divine Guidance stepped in.

We were about to start work on the Nursing module in our software implementation here at our hospital.  I didn’t even own a computer and the extent of what I knew was order entry here at work.  So what did I have to lose?  I went to the Director of Nurses and asked her to consider me.  She called me back after the committee had met and welcomed me to the Nursing Core Team, and also welcomed me as the Nursing Core Team leader.  Dear God, what had I gotten myself into!

That was the beginning of my Nursing Informatics career.  And I have never looked back.  It has been the best move for me. My past experiences have been excellent preparation for my interactions with the providers, nursing staff and ancillary staff.  I still get to teach as I meet the new nursing employees how to use the nursing module.  I meet with my peers, am heavily involved with many patient-centered committees.  New software and hardware implementations are always a big challenge but those days of having to organize to get your work done still pay off.  Good old Nursing Process at work, no matter what.

 

Ruth Chapman BSN, RN-BC
Nursing Analyst
Central Michigan Community Hospital
 

I have been a nurse since 1975, but even before nursing school I had an interest in computers. I remember graduating from nursing school and starting my first job as a charge nurse on a nursing unit thinking, "why are hospitals documenting on paper?" I knew medical research was using computer technology and I couldn't understand why computers were not being used in clinical settings. I would be a wealthy person today if I only carried that idea through to application!  But fortunately someone did carry that idea through and made the nursing process more efficient and safe through technology.

 

I eventually started working in community health where documentation is extensive. I would insert the Plan of Care form into my dot matrix printer instead of hand writing them. Apparently my boss took notice and when the unit was planning to implement an online product for clinical documentation, he asked if I would be interested in the task. Of course now I could have the best of both worlds; nursing and computers. So I got involved in searching software and preparing our present documentation system into a product that could be utilized online.

 

I learned a lot along the way and had a great deal of help from mentors in the information technology department (IT) at the hospital. One IT nurse, named Arlowen, was already informatics certified and she kept after me to get my certification. I probably would not have been aware of the national informatics certification had it not been for her knowledge. Thanks to Arlowen's help, I achieved the goal of becoming Informatics Certified in August 2000. Since that time I have been involved with many designs, installations, implementations, and computer education training. 

 

I currently work as a Distance Learning Education Specialist for Thomas Edison State College School of Nursing. I was able to carry my technology and education knowledge into an area that gives back to the nursing career. Even though I miss hands-on patient care, it gives me great pleasure to help nurses nationwide to learn how to care for their patients in a more efficient way through technology.

 

Arlowen, if you are out there, thank you for your help in my journey.

 

Kathleen E. Griffis, MSN, RN, BC

Distance Learning Education Specialist 

Thomas Edison State College

School of Nursing

My first introduction to Nursing Informatics was when I went back to school for my BSN (RN to BSN program). My confidence level boosted significantly after I realized that as an adult learner “I could do this!” I did my senior clinical and project on nursing informatics and after graduating became involved in as many informatic “mini” projects as possible. In addition, I kept my ears and eyes open for any opportunities

My opportunity came in the fall of 2005 when a system administrator position opened up for our neonatal computer program (I was in neonatal nursing most of my career). It was a perfect blend of utilizing my neonatal knowledge and jumping into the technical side of things. I love my job and am ready to delve deeper into the world of informatics…next goal Senior Clinical Analyst, and from there Project Management. Nothing can stop me now!!

 Deborah Evenson BSN, RNC

 

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